According to the Guardian, staff mangement practice at Orange is barbaric. For example: “Workers on call-centre floors said they had to ask permission to go to the toilet or file a written explanation for going one-minute over a lunch break.”
We are not just talking about mild staff (dis-)satisfaction here, we are talking about the staff suicide rate. Yet according to the CEO of Orange, “In the current economic environment, our practice of corporate social responsibility is more than ever at the core of our business strategy”.
It would seem to follow that, for Orange, CSR means bullying staff. And is at the core of their business strategy.