Creating things that don’t exist

Walmart and Google are entering the voice-shopping market – alongside the other big online players, Amazon and Apple.

Walmart’s goal is to “create customer experiences that don’t currently exist“. Is that a good thing?

It is almost certain that Walmart will have conducted extensive market research to see whether people actually want it and how . . . → Read More: Creating things that don’t exist

Quantitative Pleasing – how many is too much

The ICAEW have published my report on the perils of quantification and what can be done about it. Using the examples social and natural capital, it sets out guidelines for when and how quantification should be attempted – and what to do when it should not be done.

SROI – at the awkward adolescent stage?

The SROI methodology for valuing impacts is coming of age. But it is a difficult age which begs important questions. The biggest question is perhaps the presumption that a valuation can be achieved through assigning quantitative financial values to any kind of impact.

After that, perhaps the next most important is: what should it be . . . → Read More: SROI – at the awkward adolescent stage?

Those that sell to children should report to them

Sustainability and CSR reports are rarely read – with the exception of those who write them and those who audit them. That doesn’t make them useless. At their best, they provide an anchor point and focus for those within companies trying to manage business impacts.

Still, that is a lot of time and money spent . . . → Read More: Those that sell to children should report to them

Is social value just a placebo?

Or can it be something more?

My thoughts on social value and how it should be used can be found here.